Printers and scanners
Keeping software and drivers up to date, checking labels and reports and agreeing what happens when the connection drops.

In a business with a workshop or shop, more hangs on the network than office PCs. Good management also keeps the printers, the tablets and the cameras running.
What is attached
IT management is often described as keeping computers up to date. In a business with a workshop, shop or warehouse that is only part of the whole. There is also a label printer, a scanner, cameras, tablets in the vans and sometimes a machine with its own software.
These are devices with a life of their own. They receive updates, they become outdated, they have default passwords that were never changed and they hang on the same network as your administration anyway. Management here means that someone knows what is there and what it does.
What we manage
Keeping software and drivers up to date, checking labels and reports and agreeing what happens when the connection drops.
Drivers, network settings and replacement devices, so that nothing fails to print on a Tuesday morning.
Security cameras and locks with their own software, separated from the administration and with strong passwords.
Set up for business, with a lock and the option to wipe them remotely if one is lost.
Control software that must not simply be updated. We agree when and by whom, and keep it off the internet where possible.
The laptops and PCs of the administration, with updates, virus protection and backup as at any other office.
Planning
An office can be updated in the evening. In a business that opens early, runs on Saturdays or cannot stand still during a peak, that is harder. We plan maintenance around your opening hours and your season. A shop that is busy on Friday and Saturday gets its updates on Monday morning, not on Friday afternoon.
For devices that cannot be updated automatically we keep a list: what is there, which version, when it was last checked. It is a simple list, and when something fails you do not have to find out first what is actually attached.
If it goes down
If a system or the internet goes down you want to know what to do. Together we agree:
Working together
Request a quote or schedule a call. We usually reply within one working day.
info@assist2go.nlMon-Fri 09:00-17:00